My hubby called them today and spoke to 3 different people who said that we weren't going to get those minutes because they were too old and that they were on the old sims card. This is BS! What is the point of a prepaid phone if the minutes expire? We paid for them so we should get to keep them! That phone is supposed to have double minutes for life. I did get double the minutes on the 60 minute airtime card that I activated, but I lost the old minutes.TracFone seems convenient to have for people who don't want/need a phone contract, but after our airtime runs out we are ditching them and switching over to another prepaid (but not BOOST!!!!)
Buyer beware and stay away from TracFone!! No Bills No Contracts No Surprises You're In Control is their slogan. NOT TRUE!